Areas we cover in the United Kingdom

The Callout Hero network is powered by engineers including - electrical, gas, plumbing and drainage experts up and down the country. They are on call 24 hours a day ready to help when you need it most. 


We cover 90% of the United Kingdom and new engineers are joining us all the time. Call us on 0333 5775957 to check availability in your area now.


North East & North West


Yorkshire & Humerside

We help people across the North West every day, this includes Blackburn, Bolton, Manchester, Preston, Liverpool and Wigan. 

From Bradford to Doncaster we can send an engineer out to your home emergency now.



Birmingham, Coventry and Dudley are just some of the towns in the Midlands a Callout Hero is on standby to help with your home emergency.



The network stretches across North, Central, South and Greater London. Due to high demand please call us to get check the current estimated time of arrival for your area.



We cover a 90 minute radius of Glasgow town centre including Pa, KA and FK postcodes. Our aim is to get to your job within 60 minutes. 



We cover a 60 minute radius of Edinburgh. Bathgate, Broxburn Dunbar and Juniper Green.


South East

We cover many town across the South East including Portsmouth, Southampton, Eastbourne and Hastings.


Northern Ireland

Bangor, Belfast, Holywood, and Netownards are some of the areas a Callout Hero is on call right now.

What makes a Callout Hero?

Qualifications and Insurance verified

We make sure your Callout Hero has verified and up to date public liability insurance and the right qualifications for your job.

Solution Focused 

If your job requires a part to be ordered or a second visit your engineer will clearly explain your options and ensure you are supported through to satisfaction.

Respectful, clean and tidy

We understand that every time a Callout Hero enters your property they have a responsibility to to act with care and respect for your family and home. 


Services we provide 


Our Prices

We work really hard to ensure our prices are clear and competitive. Use the links below to get a full overview of costs and how you can choose a payment method that is right for you.
View price list
How to make payment

Check the current ETA for your area

We manage jobs for tenants, landlords, business's and customer that are claiming on their insurance policy. Every job is recorded on our system and a proof of purchase is available upon request. It will be sent within 24 hours to the email address you provided at booking. 
Example invoice

How to book an engineer

Our engineer network covers 90% of the United Kingdom and we are growing every day. If your booking is of an urgent nature it is best to call the team on 0333 5775957 who can clarify the estimated time of arrival for your area.