0800 257 257

How to contact us 

We believe that clear communication is essential to positive customer outcomes.  As part of our diligent approach to home emergency management we will provide you the information and support you need in a way that is tailored to you. Below you will find our registered company details and a list of ways to reach us. 

Using a Smartphone

The fastest way to book an engineer for your job is to call our help line which is free to call and open 24 hours a day. Please ring 0333 5775957. 

Chris Heart : 07860045743

Martin Williams 07548632145

We are ready to answer your call

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0333 number charged at local rate

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We answer your call 24 hours a day

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Operational Christmas,  and New Years

Email support

For general enquiries please email help@callouthero.com

For feedback and complaints please send your email to chris.heart@callouthero.com

For invoice requests please email accounts@callouthero.com

Using technology to bring us closer to your emergency

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Company information

Callout Hero Ltd

Company number: 13250074

Registered address: 27 Old Gloucester Street, London, United Kingdom, WC1N 3AX

Opening times: 24 hours a day including Christmas Period and New Years. Please call us to check the current ETA for your area. 

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